{"product_id":"a-guide-to-customer-service-skills-for-the-service-desk-professional-9781285063584","title":"A Guide to Customer Service Skills for the Service Desk Professional","description":"\u003cdiv class=\"book-description\"\u003e\u003cp\u003e\u003cstrong\u003eA Guide to Customer Service Skills for the Service Desk Professional\u003c\/strong\u003e by Knapp, Donna. paperback edition. ISBN: 9781285063584.\u003c\/p\u003e\u003c\/div\u003e","brand":"Cengage Learning","offers":[{"title":"Default Title","offer_id":44953124995125,"sku":"ByrdShop_1285063589","price":135.33,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9781285063584_1d04ca85-bbf8-43d9-9fb4-a13af02d6f47.jpg?v=1781051986","url":"https:\/\/atxbooks.com\/products\/a-guide-to-customer-service-skills-for-the-service-desk-professional-9781285063584","provider":"ATX Books","version":"1.0","type":"link"}