{"product_id":"beyond-total-quality-management-toward-the-emerging-paradigm-9780070066786","title":"Beyond Total Quality Management: Toward The Emerging Paradigm","description":"\u003cp\u003eBeyond Total Quality Management  the first and only college textbook devoted entirely to TQM  is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies  methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout  this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":45921767850037,"sku":"ByrdShop_0070066787","price":239.09,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780070066786.jpg?v=1787601135","url":"https:\/\/atxbooks.com\/products\/beyond-total-quality-management-toward-the-emerging-paradigm-9780070066786","provider":"ATX Books","version":"1.0","type":"link"}