{"product_id":"building-managing-a-world-class-it-help-desk-9780072132373","title":"Building \u0026 Managing A World Class IT Help Desk","description":"\u003cdiv class=\"book-description\"\u003e\u003cp\u003e\u003cstrong\u003eBuilding \u0026amp; Managing A World Class IT Help Desk\u003c\/strong\u003e by Bob Wooten. paperback edition. ISBN: 9780072132373.\u003c\/p\u003e\u003c\/div\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":44424771764277,"sku":"ByrdShop_007213237X","price":30.05,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780072132373_98fe370d-c50a-4cc3-9741-c01f6a839957.jpg?v=1781116685","url":"https:\/\/atxbooks.com\/products\/building-managing-a-world-class-it-help-desk-9780072132373","provider":"ATX Books","version":"1.0","type":"link"}