{"product_id":"call-center-leadership-mastering-the-big-5-9781598795691","title":"Call Center Leadership: Mastering the Big 5","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eCall Center Leadership: Mastering the Big 5\u003c\/strong\u003e by Tom Calvert. paperback edition. ISBN: 9781598795691.\u003c\/p\u003e\n\u003cp\u003eHelps sales and service professionals at any level improve their performance and the skills of those around them. Authors show how attention to detail and a commitment to quality can help any call center lift its operations to a higher level.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Lifevest Publishing","offers":[{"title":"Default Title","offer_id":44947551289397,"sku":"ByrdShop_1598795694","price":58.32,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9781598795691_8ec8288b-f168-47c0-831e-506522a8f69f.jpg?v=1778696814","url":"https:\/\/atxbooks.com\/products\/call-center-leadership-mastering-the-big-5-9781598795691","provider":"ATX Books","version":"1.0","type":"link"}