{"product_id":"conflict-and-communication-9781506308272","title":"Conflict and Communication","description":"\u003cp\u003eConflict and Communication introduces students to important theories  key concepts  and essential research in the study of conflict  along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles  mediation  and negotiation skills  the text also features new and emerging models of conflict management  including chapters examining the challenges of conflict between cultures  a chapter on family and organizations  information on both face-to-face and online bullying  a detailed step-by-step guide for mediation  and more emphasis on online dispute resolution.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":45666037039157,"sku":"ByrdShop_1506308279","price":162.66,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9781506308272.jpg?v=1782416225","url":"https:\/\/atxbooks.com\/products\/conflict-and-communication-9781506308272","provider":"ATX Books","version":"1.0","type":"link"}