{"product_id":"friendly-fire-9780691005065","title":"Friendly Fire","description":"\u003cp\u003eOn April 14  1994  two U.S. Air Force F-15 fighters accidentally shot down two U.S. Army Black Hawk Helicopters over Northern Iraq  killing all twenty-six peacekeepers onboard. In response to this disaster the complete array of military and civilian investigative and judicial procedures ran their course. After almost two years of investigation with virtually unlimited resources  no culprit emerged  no bad guy showed himself  no smoking gun was found. This book attempts to make sense of this tragedy--a tragedy that on its surface makes no sense at all.  With almost twenty years in uniform and a Ph.D. in organizational behavior  Lieutenant Colonel Snook writes from a unique perspective. A victim of friendly fire himself  he develops individual  group  organizational  and cross-level accounts of the accident and applies a rigorous analysis based on behavioral science theory to account for critical links in the causal chain of events. By explaining separate pieces of the puzzle  and analyzing each at a different level  the author removes much of the mystery surrounding the shootdown. Based on a grounded theory analysis  Snook offers a dynamic  cross-level mechanism he calls \"practical drift\"--the slow  steady uncoupling of practice from written procedure--to complete his explanation.  His conclusion is disturbing. This accident happened because  or perhaps in spite of everyone behaving just the way we would expect them to behave  just the way theory would predict. The shootdown was a normal accident in a highly reliable organization.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":67868445474869,"sku":"ByrdShop_0691005060","price":99.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780691005065.jpg?v=1793547484","url":"https:\/\/atxbooks.com\/products\/friendly-fire-9780691005065","provider":"ATX Books","version":"1.0","type":"link"}