{"product_id":"healthcare-operations-management-9781567932881","title":"Healthcare Operations Management","description":"\u003cp\u003eThis book is about operations management and the strategic implementation of programs  techniques  and tools for reducing costs and improving quality. It not only covers the basics of operations management  but also explains how operations and process improvement relate to contemporary healthcare trends such as evidence-based medicine and pay-for-performance. The books practical approach includes real-world examples to illustrate concepts and explanations of software tools that solve operational problems. Key Features:  Provides methodologies to align strategic and operational goals  including the use of project management tools and balanced-scorecard techniques to execute and monitor projects  Thoroughly explores process improvement tools  techniques  and programs  including Six Sigma  the Lean enterprise  and simulation  Applies performance improvement tools to supply chain management  scheduling  and other healthcare issues  Includes examples from a fictitious but realistic organization that illustrate important concepts discussed in each chapter  Includes chapter overviews  key terms and acronyms  discussion questions  and problems for each chapter  Provides a companion website that features Excel templates  Arena models  tutorials  exercises  PowerPoint presentations  and web links Included CD-Rom: The book explains and demonstrates the use of various software tools associated with problem solving and decision making including Microsoft Excel and Project. A version of Arena software is included in order to practice process modeling. Arena is a powerful simulation tool used by healthcare organizations to optimize patient flow  develop scheduling systems  and improve patient-care processes.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":45646893318197,"sku":"ByrdShop_1567932886","price":30.05,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9781567932881.jpg?v=1781680447","url":"https:\/\/atxbooks.com\/products\/healthcare-operations-management-9781567932881","provider":"ATX Books","version":"1.0","type":"link"}