{"product_id":"itil-for-beginners-the-complete-beginners-guide-to-itil-9781945051333","title":"ITIL For Beginners: The Complete Beginner's Guide to ITIL","description":"\u003cp\u003eITIL  Made Simple!  A comprehensive yet nicely abbreviated alternative to the five multi-thousand page volumes comprising the Information Technology Infrastructure Library (ITIL). Welcome to ITIL simplified!  For over two decades ITIL has informed the way in which IT delivers services to customers while remaining methodically in-synch with the needs of business. ITIL best-practices have helped business better manage IT assets  cut costs  provide better customer service  improve internal communications and much more. A cottage industry has emerged offering formal ITIL trainings and certifications.  IT professionals with ITIL know-how enjoy a preferred status among hiring managers and executives. Meanwhile  ITIL consultants regularly show up at the doorsteps of business across the globe committed to revamping underperforming  uncommunicative and non-service oriented IT departments.  ITIL For Beginners breaks this robust IT framework down into its five core lifecycle phases and reviews the processes  sub-processes  and evaluation metrics (KPIs) associated with each phase. This beginner-friendly text is easy-to-read and fully accessible to ITIL newcomers. For IT professionals already familiar with one or more of ITILs lifecycle phases  this book will provide a breadth of context for ITILs summary-level functioning and may be used as a decision-making aid for those considering an in-depth study or certification in a certain area of ITIL.  ITIL For Beginners was reviewed and licensed by Axelos  the government-sponsored publisher of ITIL. We at ClydeBank Technology  the publishers of ITIL for Beginners  are grateful and excited to be sharing our work on this interesting subject here on Amazon and across a multitude of other distribution channels.  Youll Learn... The history and inspirations for ITIL How ITIL can directly improve the experiences of employees  managers  partners  and customers The mistakes commonly made by beginners when implementing ITIL All of the ITIL Life Cycle Phases  Processes  Sub-Processes  and formal KPIs ITILs real-world application in IT and business  Scroll Up To The Top Of The Page And Click The Orange \"Buy Now\" Icon On The Right Side Right Now!  ClydeBank Media LLC All Rights Reserved\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":45647871180853,"sku":"ByrdShop_1945051337","price":21.14,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9781945051333.jpg?v=1781698600","url":"https:\/\/atxbooks.com\/products\/itil-for-beginners-the-complete-beginners-guide-to-itil-9781945051333","provider":"ATX Books","version":"1.0","type":"link"}