{"product_id":"managing-interpersonal-conflict-interpersonal-communication-texts-9780803933118","title":"Managing Interpersonal Conflict (Interpersonal Communication Texts)","description":"\u003cp\u003eManaging Interpersonal Conflict helps readers better understand and ultimately manage their routine interpersonal conflicts. Specifically  the book walks readers through the conflict process--from the initial decision of whether or not to confront differences to how to plan the actual confrontation. Donohue deals extensively with the negotiation process and  if negotiation proves unsuccessful  with third-party dispute resolution. The book emphasizes keeping conflicts under control and keeping focused on the issues. The key to managing conflict is to address differences collaboratively so parties can create better solutions and  ultimately  strengthen their relationships. Managing Interpersonal Conflict prepares and encourages the reader to stop avoiding their conflicts and start confronting them. Designed for college and university undergraduates  Donohues text and the Interpersonal Commtext series will also interest students and professionals in management studies  sociology  organization studies  and social psychology. \"They provide a very useful look at a somewhat broader than usual range of conflict issues. . . . Where the decision is to confront  it offers useful approaches to allowing face saving and to issue structuring that will allow the conflict  in many cases  to be readily resolved. . . . The second section . . . provides a useful and easily worked with framework for negotiating  and deals most effectively with the use of and responses to the exercise of power in the negotiation context. . . . The book is exceptionally readable and effective in its presentation of approaches to conflict. While it is not a traditional academic text  periodic references to the conflict literature are used to allow the reader to examine the issues presented in more depth. The book will serve as an outstanding text for a training program in conflict management and can also be used by an individual effectively to learn these techniques.\" --The Alternative Newsletter\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":67924859093045,"sku":"ByrdShop_0803933118","price":249.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780803933118.jpg?v=1794142695","url":"https:\/\/atxbooks.com\/products\/managing-interpersonal-conflict-interpersonal-communication-texts-9780803933118","provider":"ATX Books","version":"1.0","type":"link"}