{"product_id":"new-american-tqm-9781563270321","title":"New American TQM","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eNew American TQM\u003c\/strong\u003e by Graham, Alan. hardcover edition. ISBN: 9781563270321.\u003c\/p\u003e\n\u003cp\u003eFor TQM to succeed in America, you need to create an American-style \"learning organization\" with the full commitment and understanding of senior managers and executives. Written expressly for this audience, A New American TQM offers a comprehensive and detailed explanation of TQM and how to implement it, based on courses taught at MITs Sloan School of Management and the Center for Quality Management, a consortium of American companies. Full of case studies and amply illustrated, the book examines major quality tools and how they are being used by the most progressive American companies today.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Productivity Press","offers":[{"title":"Default Title","offer_id":44976649633845,"sku":"ByrdShop_1563270323","price":34.56,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9781563270321_e50e52af-7c2a-4a26-9ca2-aa22ffb9485d.jpg?v=1778889497","url":"https:\/\/atxbooks.com\/products\/new-american-tqm-9781563270321","provider":"ATX Books","version":"1.0","type":"link"}