{"product_id":"service-operations-management-improving-service-delivery-8601300176567","title":"Service Operations Management: Improving Service Delivery","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eService Operations Management: Improving Service Delivery\u003c\/strong\u003e by Clark, Graham. paperback edition. ISBN: 8601300176567.\u003c\/p\u003e\n\u003cp\u003eThis international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"PEARSON EDUCATION","offers":[{"title":"Default Title","offer_id":67963891384373,"sku":"ByrdShop_0273740482","price":68.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780273740483.jpg?v=1794543142","url":"https:\/\/atxbooks.com\/products\/service-operations-management-improving-service-delivery-8601300176567","provider":"ATX Books","version":"1.0","type":"link"}