{"product_id":"shared-services-adding-value-to-the-business-units-9780471316213","title":"Shared Services: Adding Value to the Business Units","description":"\u003cp\u003e\"One of the ways companies are looking for competitive advantage in this frenetic business environment . . . is through the use of a tactical technique called shared services. . . . In this book  we bridge the chasm between the theory of how a shared services operation ought to work and the practical issues involved in how to make it work  how to carry out a successful implementation of a shared service operation in your business.\"-from the Preface.  Gaining competitive advantage in todays fierce business environment requires focus throughout the company on value  as measured by quality  cost  speed  and service. In the quest for superior performance  a growing number of companies are now turning to shared services  a tactical technique by which corporations can organize financial and other transaction-oriented activities to reduce costs and provide better service to business unit partners. Written by four authorities  three PricewaterhouseCoopers consultants and the executive who has directed the shared service efforts at Lucent Technologies  this comprehensive resource-the first of its kind-examines shared services from the macro issues that compel senior management to embrace this approach through the design and implementation of a shared services environment that leads to increased customer and shareholder value.  Of all the tools available for gaining competitive advantage  why shared services? One of the principal reasons is that it creates  through consolidation of often disparate activities  more of a \"one company\" feel among business units. The benefits of this are twofold: one  it enables companies to show a consistent face to clients and customers  vendors and suppliers  shareholders and potential shareholders; two  it provides increased flexibility to all of the business operations  allowing corporate leaders to maintain a global perspective while at the same time allowing business unit leaders to take strong  customer-focused actions.  Providing both a domestic and global view  Shared Services addresses the full spectrum of issues  including:  Assessing whether shared services is right for you-issues to consider  goals to be reached.  Getting started-building support  establishing an effective organization  instituting continuous communication.  Setting up the infrastructure-billing shared services to business units  dealing with tax and legal entity issues.  International challenges-complexity  time zone  legal issues  currency stability  and security.  Program and project management-structures  planning  execution  and control.  A groundbreaking book that examines a timely and important topic  Shared Services is an accessible and thorough guide to what could be a critical component in achieving long-term business success.  This comprehensive resource is the first to introduce  explain  and explore shared services  an innovative business strategy that involves centralizing various business units  including accounting and transactional operations  to reduce costs and increase customer satisfaction. Presenting a practical and easy-to-follow blueprint for the smooth and sound implementation of shared services in your organization  Shared Services: Adding Value to the Business Units covers all the fundamentals  from how to get started to proper management techniques.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":67897799671861,"sku":"ByrdShop_0471316210","price":37.49,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780471316213.jpg?v=1793783381","url":"https:\/\/atxbooks.com\/products\/shared-services-adding-value-to-the-business-units-9780471316213","provider":"ATX Books","version":"1.0","type":"link"}