{"product_id":"six-sigma-basic-tools-and-techniques-neteffect-9780131716803","title":"Six Sigma: Basic Tools and Techniques (NetEffect)","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eSix Sigma: Basic Tools and Techniques (NetEffect)\u003c\/strong\u003e by Summers, Donna C. S.. paperback edition. ISBN: 9780131716803.\u003c\/p\u003e\n\u003cp\u003eWith a focus on training, \"Six Sigma: Concepts, Tools and Techniques\" captures the fundamentals of Six Sigma methodology and shows how to use its tools and techniques to improve customer satisfaction and business performance. Offering a practitioners point of view, this book covers key topics such as leadership and strategic planning; creating a customer focus; quality function deployment; teams and teamwork; DMAIC problem-solving; measures and metrics; project management; statistical methods; control charts; design of experiments; reliability; failure modes and effects analysis; and lean manufacturing. Realistic industry examples support each topic and thoughtful take away tips make it an excellent industry reference. Focuses on key topics such as: *Leadership and Strategic Planning *Creating a Customer Focus, *Quality Function Deployment *Teams and Teamwork *DMAIC Problem-Solving *Measures and Metrics *Project Management *Statistical Methods *Control Charts *Design of Experiments *Reliability *Failure Modes and Effects Analysis *Lean Manufacturing. An excellent resource for anyone who is in business working with Six Sigma.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"PEARSON EDUCATION","offers":[{"title":"Default Title","offer_id":44986520076341,"sku":"ByrdShop_0131716808","price":60.61,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780131716803_e4a07742-d1d8-4cf1-9ba6-b0f65b5ef107.jpg?v=1778954858","url":"https:\/\/atxbooks.com\/products\/six-sigma-basic-tools-and-techniques-neteffect-9780131716803","provider":"ATX Books","version":"1.0","type":"link"}