{"product_id":"the-buzz-50-little-things-that-make-a-big-difference-to-worldclass-customer-service-9781857883473","title":"The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service","description":"\u003cp\u003eEnergize and inspire customer service - create The Buzz!  Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service.  In his punchy  accessible guide  well-known author David Freemantle offers simple  helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy  vitality and warmth into your customer relations; create a Buzz and reap the rewards.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":67929376849973,"sku":"ByrdShop_1857883470","price":67.06,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9781857883473_f0c27337-b520-4b00-bd73-f92f77a054b3.jpg?v=1794196452","url":"https:\/\/atxbooks.com\/products\/the-buzz-50-little-things-that-make-a-big-difference-to-worldclass-customer-service-9781857883473","provider":"ATX Books","version":"1.0","type":"link"}