{"product_id":"the-certified-quality-manager-handbook-9780873894876","title":"The Certified Quality Manager Handbook","description":"\u003cp\u003eProvides a thorough understanding of terms and concepts of quality management  illustrated with practical examples from industries and organizations such as manufacturing  healthcare  government  education  and the service industries. Material is in sections on leadership  strategy development and deployment  quality management tools  customer-focused organizations  supplier performance  management  and training. Includes a separate booklet of the newly updated Certified Quality Manager Body of Knowledge  plus a glossary of terms. The editors are quality consultants. Useful as a reference on quality management and as a preparatory guide for the Certified Quality Manager Exam. Annotation c. Book News  Inc.  Portland  OR (booknews.com)\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":45647843819573,"sku":"ByrdShop_0873894871","price":41.4,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780873894876.jpg?v=1781697833","url":"https:\/\/atxbooks.com\/products\/the-certified-quality-manager-handbook-9780873894876","provider":"ATX Books","version":"1.0","type":"link"}