{"product_id":"the-encouraging-the-heart-workbook","title":"The Encouraging the Heart Workbook","description":"\u003cp\u003eGetting things done in todays workplace is hard work. The climb to the top is demanding and long. Employees become exhausted  frustrated  and sometime entirely disenchanted. Often  they are tempted to simply give up. Its clear from the research conducted by Jim Kouzes and Barry Posner over the last two decades that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. They inspire others with courage and hope. This hands-on workbook helps leaders to do just that  whether in the workshop environment or on their own. Delving deep into the behaviors that make up this important practice  readers will gain a better understanding of how they can recognize contributions and celebrate the values and victories. The workbook guides readers through 7 essentials of encouraging the heart: set clear standards  expect the best  pay attention  personalize recognition  tell the story  celebrate together  and set the example. The 21-question self-assessment Encouragement Index is now sold seperately..\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":44967278247989,"sku":"ByrdShop_0470876832","price":91.54,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780470876831.jpg?v=1770642435","url":"https:\/\/atxbooks.com\/products\/the-encouraging-the-heart-workbook","provider":"ATX Books","version":"1.0","type":"link"}