{"product_id":"total-quality-management","title":"Total Quality Management","description":"\u003cp\u003ePresenting sufficient theory to ensure a sound understanding of basic concepts  this progressive book provides a fundamental  yet comprehensive exploration of total quality management (TQM) in an all-encompassing  single-volume review that covers not only the principles and practices  but also the tools and techniques. The volume covers principles and practices of quality management  and outlines tools and techniques such as benchmarking  information technology  quality management systems  environmental management systems  quality function deployment  quality by design  products liability  process control and Taguchis quality engineering. For quality management professionals and trainers.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":44960648462389,"sku":"ByrdShop_0130993069","price":139.62,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780130993069.jpg?v=1770392789","url":"https:\/\/atxbooks.com\/products\/total-quality-management","provider":"ATX Books","version":"1.0","type":"link"}