{"product_id":"when-i-say-no-i-feel-guilty-vol-ii-for-managers-and-executives","title":"When I Say No I Feel Guilty  Vol. II  for Managers and Executives","description":"\u003cp\u003eVolume II of the classic book on assertiveness training. Reprise of the famous UCLA Business and Management Extension course given by the master assertive trainer  Dr. Manuel Smith. With the original training scripts and exercises for coping with manipulative coworkers  colleagues  bosses  external reps and customers as well as technical experts. A nuts and bolts approach to an essential of good management with no \"cure\" time or personal \"insight\" required. The manager trainee uses the skills learned the next day on the job  at home  and in private business dealings. The sequel to the world wide bestseller published in thirteen languages with over four million copies sold.\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":44964238196789,"sku":"ByrdShop_0970299605","price":58.55,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9780970299604_c050443f-75cf-4b7a-a9d6-6497320ecd6c.jpg?v=1770453528","url":"https:\/\/atxbooks.com\/products\/when-i-say-no-i-feel-guilty-vol-ii-for-managers-and-executives","provider":"ATX Books","version":"1.0","type":"link"}