{"product_id":"working-with-problem-faculty-a-sixstep-guide-for-department-chairs","title":"Working with Problem Faculty: A Six-Step Guide for Department Chairs","description":"\u003cp\u003eWorking with Problem Faculty When asked to name their number one concern and problem  department leaders overwhelmingly said that it was dealing with difficult people. Now R. Kent Crookston draws on the wisdom of seasoned department chairs  the academic literature  and his own experience as a department head and dean to shed new light on this perennial problem. Working with Problem Faculty outlines a practical six-step process that aims at improving an entire department and charts a clear course for dealing with problem faculty by Clarifying values and expectations Following policy Building trust with colleagues Evaluating yourself and your perceptions Listening Taking appropriate action By following these six steps  department chairs are able to challenge problem faculty with consideration  confidence  and effectiveness. \"Anyone seeking practical help in dealing with difficult people will appreciate this book. Using relevant examples  Crookston describes a six-step process for managing people who might appear to be unmanageable.\" Mary Lou Higgerson  vice president for academic affairs emeritus  Baldwin Wallace University \"Crookston has done his homework. After careful research and decades of personal experience Dr. Crookston shares a practical  insightful  and crucial handbook for addressing the most formidable challenge all leaders face. And best of all  he doesnt just advise on how to act when things go wrong  he gives proactive guidance to ensure that things go right.\" Joseph Grenny  New York Times bestselling coauthor of Change Anything and Crucial Conversations: Tools for Talking When Stakes are High\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":44985089785909,"sku":"ByrdShop_1118242386","price":26.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0627\/8139\/0901\/files\/9781118242384.jpg?v=1770846053","url":"https:\/\/atxbooks.com\/products\/working-with-problem-faculty-a-sixstep-guide-for-department-chairs","provider":"ATX Books","version":"1.0","type":"link"}