Refund policy
Returns and Refund Policy
30-Day Return Window
- We want you to be completely satisfied with your purchase. We accept all returns within 30 days of delivery for any reason.
Return Process
- To initiate a return: - Contact us within 30 days of receiving your order. - We will provide you with return instructions and a return authorization. - Package the item(s) securely in their original condition. - Ship the item(s) back to us using the provided instructions.
Return Conditions
- Items must be returned in the same condition as received. - Original packaging is preferred but not required. - Books should be free from additional wear, markings, or damage beyond what was present at delivery.
Refunds
- Full refunds will be processed within 3 business days after we receive the returned item(s). - Refunds will be issued to the original payment method. - Prepaid return shipping labels are provided for customers to download and print when returning an item within 30 days of delivery
Outside the 30-Day Window?
- If your 30-day return window has passed, please contact us anyway. We're here to help and will work with you to find a solution case by case
For any other information contact our support hello@atxbooks.com