A Model of Correctional Leadership: The Career of Norman A. Carlson

A Model of Correctional Leadership: The Career of Norman A. Carlson by Clemens Bartollas. paperback edition. ISBN: 9781569913222.

Authorized biography of the fourth director of the Federal Bureau of Prisons that describes the leadership traits that enabled Norman A. Carlson to direct the agency in an exemplary fashion during a time of great change and growth. Based on more than 80 interviews and an analysis of what makes the Bureau of Prisons work efficiently and effectively, this book identifies how Carlson was able to work with staff, inmates, Congress, and the judiciary. It explains how he handled riots, training (including the establishment of the National Institute of Corrections), the Witness Protection Program, and mentoring future leaders, and how in his retirement he still is playing a role in shaping the professionalization of corrections.