Business Communication and Character

About this book

Discover how your communication conveys your character -- or who you are as a person -- as you learn to make effective written and oral communication choices in your professional and personal life. Master your own natural conversational style to earn trust and respect to differentiate yourself in your career or to gather funding. This edition addresses todays most important business communication concepts as new self-reflection questions help you develop a deeper understanding of yourself to better communicate and reach personal and professional goals. A new communication model emphasizes character check audience analysis message and medium (CAM) within in-person online or social media communication. Intriguing examples from real companies illustrate principles at work. You also learn to communicate within a team resolve conflict and maximize the latest communication and collaboration technology tools. MindTap digital tools help you further refine your communication skills.