Business Communication: Building Critical Skills

About this book

Overview: Business Communication: Building Critical Skills provides a unique approach to a hands-on course devised and created in its previous editions by Kitty Locker with the assistance of a community college colleague Stephen Kaczmarek. The innovative module structure allows instructors to focus on specific skills and provides greater flexibility for short courses and different teaching approaches. While grounded in solid business communication fundamentals this text takes a strong workplace activity orientation which helps students build the writing speaking and listening skills that are crucial for success in the 21st-century workplace.