Comebacks at Work: Using Conversation to Master Confrontation

Comebacks at Work: Using Conversation to Master Confrontation by Reardon, Kathleen Kelley. hardcover edition. ISBN: 9780061771026.

A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetitive, and avoidable situations. Reardon—a frequent HuffingtonPost contributor and professor at the Marshall School of Business—arms readers with the tools they need to take control of conversations in the workplace. Comebacks at Work combines the best qualities of Deborah Tannens Talking from 9 to 5, Kerry Pattersons Crucial Conversations, and Douglas Stones Difficult Conversations, a perfect workplace guide to getting what you deserve.