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Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit

paperbackOctober 27, 2009
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ISBN-13: 9780749455125 ISBN-10: 0749455128
Publisher
Kogan Page
Binding
paperback
Published
October 27, 2009
Weight
0.9 lbs
Dimensions
23.50×1.30×15.50 cm

About this book

Creating and Delivering Your Value Proposition: Managing Customer Experience for Profit by Blake, Helen. paperback edition. ISBN: 9780749455125.

Creating and Delivering Your Value Proposition provides guidance for business leaders - demonstrating why having a strong value proposition is so important for a company. This practical title shows readers how to build, deliver and harness value propositions to create profitable growth for a business, by utilizing the experience of clients and customers. Featuring global case studies and examples, Creating and Delivering your Value Proposition is an essential guide to understanding and developing a value-focused strategy for all senior practitioners.