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Freedom from Command and Control: Rethinking Management for Lean Service

Name: Freedom from Command and Control: Rethinking Management for Lean Service
Brand: CRC Press
SKU: ByrdShop_1563273276
Price: 39.33 USD
Availability: InStock

hardcover – August 12, 2005

by Seddon, John

$39.33 USD

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ISBN-13: 9781563273278 ISBN-10: 1563273276

Publisher

CRC Press

Binding

hardcover

Published

August 12, 2005

Weight

1.0 lbs

Dimensions

23.50×1.90×15.90 cm

About this book

Freedom from Command and Control: Rethinking Management for Lean Service by Seddon, John. hardcover edition. ISBN: 9781563273278.

"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers." An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers