Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, 2nd Edition: How to Plan, Design, and Conduct Effective Tests

Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, 2nd Edition: How to Plan, Design, and Conduct Effective Tests by Chisnell, Dana. paperback edition. ISBN: 9780470185483.

Whether its software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. Youll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your products usability, and more.