Hospitality Services

About this book

Hospitality Services is the first step on the path to a career in the hospitality industry. This text introduces students to the five segments within the industryfoodservice lodging travel tourism and recreation. Day-to-day business operations are also covered to prepare learners for advanced courses and a career within the field. Career planning chapters lead students through researching careers succeeding in the workplace and starting their own businesses. Customer service and industry-wide technology is discussed throughout the text. Hospitality Ethics and Going Green features address industry hot topics. Profiles spotlight successful hospitality professionals to inspire students and demonstrate career options.