Marketing Metrics and Financial Performance (Marketing Science Institute (MSI) Relevant Knowledge Series)
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December 1, 2006
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ISBN-13: 9780965711470
ISBN-10: 0965711471
About this book
Marketing Metrics and Financial Performance (Marketing Science Institute (MSI) Relevant Knowledge Series) by Donald R. Lehmann and David J. Reibstein. paperback edition. ISBN: 9780965711470.
Examines the current focus on measuring marketing productivity, develops a metrics "value chain," outlines findings on how marketing actions and customer assets link to product-market and financial performance, and discusses methodogical approaches and issues.
