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Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

hardcoverOctober 6, 2006
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ISBN-13: 9780471752943 ISBN-10: 0471752940
Publisher
Wiley
Binding
hardcover
Published
October 6, 2006
Weight
0.9 lbs
Dimensions
23.00×2.00×16.20 cm