Operations Strategy and Technology: Pursuing the Competitive Edge

About this book

Hayes is a founder of the Operations Strategy field and all four authors are on the Harvard Business School faculty. In Operations Strategy and Technology: Pursuing the Competitive Edge--the long-awaited follow-up to the highly successful classic Restoring Our Competitive Edge--Bob Hayes Gary Pisano Dave Upton and Steve Wheelwright take a fresh look at the foundations of corporate success. This book addresses the basic principles that guide the development of a powerful operations organization and describes how a companys operating and technological resources can be applied to create a sustainable competitive advantage in todays "new" (global and IT-intensive) economy. Achieving a competitive advantage through superior operations is what the authors refer to as the "operations edge."