Quality Is Free: The Art of Making Quality Certain

Name: Quality Is Free: The Art of Making Quality Certain
Brand: My Store
SKU: ByrdShop_0451625854
Price: 67.02 USD
Availability: InStock

mass_market – January 1, 1980

by Crosby, Philip B.

$67.02 USD

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ISBN-13: 9780451625854 ISBN-10: 0451625854

Publisher

Penguin

Binding

mass_market

Published

January 1, 1980

Weight

0.3 lbs

Dimensions

17.70×2.10×11.20 cm

About this book

A best-selling promoter of "Quality" programs for businesses presents a case study showing how the ITT corporation saved $720 million dollars by adhering to his quality concepts. Reissue.