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The Five Pillars of TQM: How to Make Total Quality Management Work for You (Truman Talley)

Name: The Five Pillars of TQM: How to Make Total Quality Management Work for You (Truman Talley)
Brand: My Store
SKU: ByrdShop_0452271029
Price: 25.44 USD
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About this book

One of the foremost educators of the Total Quality Management (TQM) technique looks at TQMs fundamental principles and their implementation explaining how anyone can introduce the Five Pillars of TQM into every aspect of an organization. Filled with engaging and enlightening stories the book explores 19 major companies which have achieved TQM success.