The Knowledge Manager's Handbook: A Step-by-Step Guide to Embedding Effective Knowledge Management in your Organization

The way an organization manages and disseminates its knowledge is key to informed business decision-making effectiveness and competitive edge. Because knowledge management is not a one-size-fits-all method you need a framework tailored to your organization and its priorities. The Knowledge Managers Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within your organization. Knowledge management experts Nick Milton and Patrick Lambe draw on their practical experience as consultants and project leaders to guide you through each stage of creating and implementing a knowledge management framework to answer your organizations specific needs. The framework takes into account the four essential aspects of knowledge management - people processes technologies and governance - and shows how each of these can be optimized to unlock the value of your organizations knowledge. With international case studies from organizations of all sizes and sectors and user-friendly templates and checklists to help you implement effective knowledge management procedures The Knowledge Managers Handbook is the end to end guide to making a sustainable change in your organizations knowledge management culture.