The Patient Flow Advantage: How Hardwiring Hospital-Wide Flow Drives Competitive Performance

About this book

Some is not a number. Soon is not a time. Somehow is not a strategy. How will your organization survive and thrive with the shift from volume to value? In healthcare change used to be less frequent. But today each of us works in a capacity-constrained environment where change is constant and patient volume is ever increasing. Flow matters. In fact its non-negotiable. Efficient patient flow has never been more critical to ensure patient safety satisfaction and optimal reimbursement. In The Patient Flow Advantage Drs. Kirk Jensen and Thom Mayer share tips and best practices from their Flow Tool Kit. This resources was developed based on year of hardwiring flow in hundreds of hospitals across the U.S. and Canada. Building on principles first outlined in their earlier book Hardwiring Flow: Systems and Processes for Seamless Patient Care the authors offer specific tips tools and techniques to add value and eliminate waste. The goal: to build effectiveness efficiency and a patient-centric focus into the heart of every process that serves patients. Readers will learn: The 7 core strategies to hardwire flow and the tools that support them Why-and how-to use Evidence-Based Leadership for agile effective teamwork and a culture of safety and accountability Valuable lessons to apply from other industries like restaurants aviation and submarine operations that get flow right (or that have mastered flow) Advanced flow concepts including how to use targeted systems hospital-wide to relieve boarding and speed patient care How to apply these strategies to the frontiers of flow in acute care surgery critical care medicine radiology and anesthesia services Data knowledge and wisdom. Learn to leverage your people your processes and your places to better serve your patients providers leaders and staff. This is your must have guide to hardwire hospital-wide flow.