The QFD Handbook

About this book

Everything you need to design implement and manage a successfulQFD program The QFD Handbook is a total how-to guide for companiesplanning to initiate a QFD program as well as those that alreadyhave one in place. Over the course of 23 contributed chapters organized according to subject area this book tutors managers andengineers in basic and advanced QFD principles and practices. Amongmore advanced topics covered are Taguchi methods FMEA TRIZ andBusiness Process Reengineering. In addition to traditionalapplication areas you will find in-depth discussions of QFD in ISO9000 QS 9000 environmental life cycle service design robustdesign and software design. On the disk Designed to function inconjunction with the book or as a stand-alone tool for everydayuse the QFD/Pathway software helps QFD teams to develop deploy and manage a complete QFD program. This user-friendly interactivesoftware tool provides valuable assistance at each step of the QFDprocess helping members define customer needs establish goals translate goals into specific actions overcome common roadblocks and more. The QFD Handbook is an indispensable resource forexecutives managers engineers and R&D professionals who wanttheir companies to survive and thrive in todays supercompetitiveindustrial marketplace.