The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results With Groups

About this book

The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent repeatable results with groups. Author Michael Wilkinson has trained thousands of managers mediators analysts and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution consulting managing presenting teaching planning selling and other professional as well as personal situations.