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Ultimate Service: The Complete Handbook to the World of the Concierge

Name: Ultimate Service: The Complete Handbook to the World of the Concierge
Brand: Prentice-Hall
SKU: ByrdShop_0131753576
Price: 90.72 USD
Availability: InStock

hardcover – December 1, 1994

by Collins, Delta

$90.72 USD

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ISBN-13: 9780131753570 ISBN-10: 0131753576

Publisher

Prentice-Hall

Binding

hardcover

Published

December 1, 1994

Weight

1.5 lbs

Dimensions

29.20×1.90×21.60 cm

About this book

Ultimate Service: The Complete Handbook to the World of the Concierge by Collins, Delta. hardcover edition. ISBN: 9780131753570.

The complete handbook for the world of the concierge. This book was written from first hand experience and addresses all situations involving a hotel concierge from the philosophy to the the paper clips. It is a comprehensive guide to the hotel concierge. It can be used as a textbook or for training purposes as it has lesson plans and workshhets included.