Vol. 1 - Front Office Mastery: Sops for Office Management Finances Administration and Running Your Company More Efficiently

About this book

This is Volume One of Managed Services Operations Manual: Standard Operating Procedures for Computer Consultants and Managed Service Providers.A Four-Volume Set by Karl W. PalachukWho needs Standard Operating Procedures (SOPs)? Everyone!Every computer consultant every managed service provider every technical consulting company - every successful business - needs SOPs! One of the greatest books an entrepreneur can read is The Emyth Revisited by Michael Gerber. The conclusion of that book is very powerful: Document your processes.When you document your processes and procedures you design a way for your company to have repeatable success. And as you fine-tune those processes and procedures you become more successful more efficient and more profitable.Topics in the 4-book set include: Getting Started Finances Sales Marketing Client Management Employees and H.R. Company-wide Policies Technical Support Policies and Procedures Practical Examples (Monthly Maintenance Backup and Disaster Recovery and more)