Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus

About this book

Make better decisions! Michael A. Roberto will help you achieve deeper consensus get past groupthink and "yes men " and achieve superior results in every decision you make -- especially your most complex and highest-stakes decisions! Robertos Why Great Leaders Dont Take Yes for an Answer Second Edition gives you a powerful framework for promoting honest constructive dissent and skepticism; test your assumptions; more thoroughly and fairly considering "best alternatives"; crisply coming to closure; and aligning your entire organization behind the decision you make. In this new edition Roberto presents new cases from Google Ford and Intuit and expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples he presents a well rounded view of how to determine when yes means yes when it doesnt and what to do when it doesnt. Throughout Roberto demonstrates why "good process entails the astute management of the social political and emotional aspects of decision making" -- in other words why effective leaders are well served by carefully "deciding how to decide." Youll learn how to: Test and probe what your team really believes and get the truth and candor you really need Encourage constructive objections -- and keep them constructive Improve team management mitigate risk identify opportunities and promote integrity Build stronger commitment amongst the people wholl implement your decisions